Privacy Policy

Temporary Art, Permanent Trust

Last Updated: 2025-02-01

InkNomad (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.inknomad.ca and use our related services (collectively, the “Services”). This Policy has been developed to comply primarily with Canadian laws while also addressing requirements under European (e.g., GDPR) and American (e.g., CCPA) data protection regulations. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

1. Introduction

At InkNomad, we respect your privacy. We collect and process personal information in a manner that is lawful, fair, and transparent. This Policy describes:

• What information we collect,
• How we use it,
• With whom we share it,
• The choices available to you, and
• How we protect your data.

If you do not agree with any aspect of this Policy, please do not access or use our Services.

2. Information We Collect

A. Personal Information Provided Voluntarily

When you interact with our Services, you may provide us with personal information, including:

• Purchases: Your name, shipping and billing addresses, email, phone number, and payment details.
• Account Creation: Username, password, order history, and saved designs.
• Newsletter Subscriptions: Your email address and/or phone number (provided with your consent).
• Customer Support: Data shared during inquiries (e.g., order numbers, questions, and comments).

B. Automatically Collected Data

We also automatically collect information through tracking technologies such as cookies, web beacons, and pixels. This information includes:

• Device Information: IP address, browser type, device type, time zone, and cookie data.
• Browsing Activity: Pages visited, search terms, and session duration.
• Advertising Data: Aggregated data used for personalized advertising and analytics (e.g., via Google Analytics and social media tracking tools).

3. How We Use Your Information

Your information is used for the following purposes:

• Order Processing & Account Management: To process transactions, fulfill orders, manage your account, and communicate order updates.
• Fraud Prevention & Legal Compliance: To prevent fraud and comply with applicable laws and regulations.
• Website Functionality & Analytics: To improve site performance, analyze user behavior, and optimize your experience.
• Marketing & Communications: To send updates, promotions, and personalized offers (only with your consent). You may opt out at any time.
• Customer Support: To respond to inquiries and resolve issues related to our Services.

4. Sharing Your Information

We share your information only under the following circumstances:

A. With Service Providers

We may disclose your personal information to trusted third parties who assist us in operating our website and delivering services. Examples include:

• Payment Processors: Stripe, PayPal, and WooCommerce (all of which are PCI-DSS compliant).
• Shipping & Logistics: Third-party carriers to deliver products.
• Analytics & Advertising: Google Analytics, social media platforms, and advertising networks to provide aggregated insights and targeted advertising.
• Hosting Providers: Such as Hostinger, whose privacy practices you can review on their Privacy Policy.

B. For Legal & Regulatory Purposes

We may disclose your personal information if required to do so by law, regulation, or legal process (e.g., subpoenas, court orders) or to protect our rights or the safety of others.

C. Business Transactions

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction, subject to the continued protection of your data.

5. Your Choices & Control

You have several options regarding the use and disclosure of your personal information:

• Cookies: Manage your cookie preferences via the “Manage Cookies” button on our website footer or through your browser settings.
• Targeted Advertising: Opt out of targeted ads using the available opt-out links (e.g., Google Analytics Opt-Out and industry-standard tools for other networks).
• Marketing Communications: Unsubscribe from emails or text messages by following the instructions provided in the messages or by replying “STOP.”
• Access and Correction: Request access to, or correction or deletion of, your personal data by contacting us (see “Your Rights” below).

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption: All sensitive transactions are conducted over SSL/TLS-encrypted connections.
• PCI Compliance: Payment data is processed via PCI-DSS compliant systems.
• Breach Response: In the unlikely event of a data breach, we will promptly notify affected individuals and take remedial steps in compliance with applicable laws.

While no method of transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your information.

7. International Data Transfers

Your personal information may be processed and stored in jurisdictions outside your country of residence, including the United States and the European Economic Area (EEA). When transferring data internationally, we ensure appropriate safeguards (such as GDPR-compliant contractual clauses) are in place to protect your rights.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

A. For All Users (Canadian & Global)

• Access & Correction: Request information about the data we hold and ask for corrections or updates.
• Deletion & Data Portability: Request deletion of your data or a copy in a machine-readable format.
• Withdrawal of Consent: Withdraw your consent to marketing communications or other consent-based processing.

B. Under the GDPR (EEA Residents)

• Right to Object & Restrict Processing: Object to data processing based on legitimate interests.
• Automated Decision-Making: Request human intervention if decisions are made solely on automated processing.
• Complaints: Lodge a complaint with your local data protection authority if you believe your rights have been violated.

C. Under the CCPA (California Residents)

• Right to Know: Request details about the categories and specific pieces of personal information collected.
• Right to Opt-Out: Opt out of the sale of personal information and targeted advertising.
• Right to Non-Discrimination: Enjoy equal service regardless of exercising your privacy rights.

To exercise any of these rights, please contact us at support@inknomad.ca or submit your request through our designated online form.

9. Children’s Privacy

Our Services are primarily intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate steps to delete such information.

10. Cookies & Tracking Technologies

We use both first-party and third-party cookies and similar tracking technologies to:

• Ensure Site Functionality: Enable essential features such as cart functionality and account management.
• Personalize User Experience: Provide personalized recommendations and content.
• Analyze Usage: Collect aggregated data on site usage (e.g., through Google Analytics).
• Advertising Purposes: Deliver tailored advertisements based on aggregated usage data.

You can manage your cookie preferences via our cookie banner or your browser settings. Note that disabling cookies may affect your experience on our website.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated “Last Updated” date. We encourage you to review this Policy periodically to stay informed about our data practices. Your continued use of our Services after any changes constitutes your acceptance of the revised Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact :

• Email: support@inknomad.ca

For customer support regarding orders, please contact us at sales@inknomad.ca.

By using our website and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We appreciate your trust in InkNomad—where art meets freedom.